AutoDeal.com.ph, MotoDeal.com.ph and TruckDeal.com.ph ("we", "us", "our", "the Website") is committed to protect and respect your personal information. This privacy statement explains the personal information we collect, manage, use and disclose in accordance with Republic Act No. 10173, also known as the “Data Privacy Act of 2012”.
It is important that you read this policy to understand the information we may hold about you, how we use it and how you can access or update your information, modify your preferences or request deletion of your personal data.
Updates to this Policy may be made from time to time. Any revisions will be posted on this page so you will always be aware of the information we collect. Please review this page regularly so that you are aware of any changes.
AutoDeal, MotoDeal and TruckDeal collect and use the following information depending on the circumstances and the services we are providing:
Identification details and contact information which may include:
These will need to be provided if you request for a test drive, inquire for promos or request a quotation for a new and used vehicle and shall be passed to the relevant dealership. Such sharing of data shall solely be for the purpose of allowing the Group Companies to offer their services/products to you if, in our opinion, you may be interested in such services and products. Each request form clearly indicates that you are giving authorization for your details to be passed to the relevant dealer or other party for them to contact you and action your request.
- First and last name
- Email address
- mobile phone number
- location (city, region)
Email address and passwords to create an account.
Required Auto Loan Application Data from the Borrower and Co-Maker which may include:
- Contact Information
- Date of Birth
- Address & Home Ownership
- Nationality & Permanent Residency
- Disclosure of Employment, Income and Financial Reference Information
- Submission of Digital Copies of References including Government-Issued Identification
Required information from the Used Car seller which may include:
- Mobile Number
- Digital Copies of Official Receipt and Car Registration
- Actual vehicle photos
Required Car Insurance Data from the Car owner which may include:
- Contact Information
- Date of Birth
- Actual vehicle photos
- Submission of Digital Copies of:
- Government-Issued Identification
- Official Receipt or Car Registration
- Deed of Sale
IP address of the computer or device which is used to access our Website
Third-party account details (if you register via Facebook). If you log-in via Facebook, this may automatically give us access to your limited personal details (including your account ID, name, email address) in order to verify if you are logged in with their site. Once you are logged in to our Website your data will be handled in accordance with this Policy. You should always review, and if necessary, adjust your privacy settings on third-party services before linking or connecting them to our website. You may also unlink your third-party account from the Website by adjusting your settings on the third-party service.
Information obtained as a result of your use of our Website such as geo-locations and unique device identifiers
Any personal information that you disclose to the Dealer with whom you communicate using your AutoDeal account in form of messages and attachments.
Payment details which may include bank account and credit card details. We use third party payment providers to manage online payment transactions. Payment card information is used solely to process payment for your car listing or new car reservation. We retain no record of your payment card details. Payment information is collected over a secure online payment gateway provided by:
We employ the use of Google advertising cookies and anonymous identifiers for purposes of tracking interests, topics and remarketing. We will not facilitate the merging of personally-identifiable information with non-personally identifiable information collected through any Google advertising product or feature without robust prior notice, opt-in and consent of the merger. For users who wish to opt out of their data being used by Google Advertising, we recommend installing the Google Analytics Opt-out browser add-on. (https://tools.google.com/dlpage/gaoptout/)
Usage of Information
We use the collected information for the following purposes:
For the purposes of feedback, vehicle and services reviews and ratings.
Sending information to our partner dealers with your consent to complete transactions
Purpose of communicating with you, such as enabling users to receive e-mail notifications regarding deals they have subscribed to receive alerts about. Also to send marketing emails related to vehicle buying or services initiated either by us or third party/partners which we believe may be of interest to you. We respect the privacy of all of our users and offer an unsubscription service in all of these communications or request removal from the e-mail list by sending an e-mail to firstname.lastname@example.org.
To respond to an inquiry or provide our services, products or assistance that you request from us or from dealers and service providers.
To verify your identity and/or other information you’ve provided to us.
To verify if purchase has been made and assist with car ownership e.g servicing and insurance
To review and verify your submitted used car listing details for publishing on website.
To refer and submit your car loan applications to our bank partners and other financing companies for assessment.
To submit your auto insurance coverage details, vehicle registration and ownership references, and vehicle images for verification, evaluation, and policy issuance
To provide and administer the Website and related services and manage internal operations, including troubleshooting, data analysis, testing, and statistical purposes.
To conduct studies and researches for the purpose of reviewing, developing and improving our products and services.
To process payments for the requested service or product, where applicable.
Generate an overall audience profile of visitors using the Website. We use anonymized information to assist us in developing relevant content on the Website.
Provide a user friendly online search experience. This includes the use of website analytics tools
To identify the location of visitors, to block disruptive or fraudulent use, to establish the number of visits from different countries.
For complying with a legal/regulatory obligations or requests of data protection agencies
Links to Other Sites
With your express consent, we may share your personal information with partner dealers, manufacturers, banks and financing companies, insurance providers, and third parties pursuant to a data sharing/processing agreement, in which case, such third parties are also the personal information controllers of your personal data.
When you submit your e-mail address and/or mobile number to a particular seller/dealer/bank/financing company/insurance provider through the site, you agree and expressly consent to being contacted by the seller/dealer/bank/financing company/insurance provider by various means, including by phone at the number provided, text message or email.
Where you have given consent for us to process your personal data you may withdraw consent at any time by emailing email@example.com
Information will be used and distributed to partner dealers, financial partners, insurance providers, and other third-party partners of the company in accordance with your vehicle buying, selling, or insurance requests when using the website. Under no circumstance will your information be shared with parties unrelated to your buying, selling, or insurance request.
Third parties whose products or services are featured on our website and provide you with a web quotation for the product and/or service requested by you. These third parties act as information controllers of your data and thus you must read their privacy policies or contact them directly for additional information.
We may also disclose any of your information to any competent governmental authority if asked to disclose such data, without having to notify you.
In order to keep our records up-to-date, registered users may access their own personal data and make any corrections required to update their information.
Data Storage & Security
The security of our users' information is of utmost importance to us. For this reason, the personal information shall be kept through reasonable administrative and security measures to prevent unauthorized access, processing, loss or damage. The personal information is kept in secured servers in which access control and technical measures are implemented. Only authorized employees have the access to the personal information and hold and operate this data under strict confidentiality.
We will retain your personal information for the period necessary to fulfill the purposes outlined in this policy including the purpose of legal, accounting and reporting. The period for which we process and store the personal information may vary depending on the use you make of the Website and the products and/or services we offer.
In some circumstances you can ask us to delete your data: see Data Removal section below for further information.
You may also, at any time, request for the deletion of your personal data by contacting us if you no longer wish to keep your account. We will promptly delete your data from our servers upon receipt of your request. Request for deletion shall be submitted to firstname.lastname@example.org
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Your Rights as Data Subjects
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
Right to be Informed - You have a right to be informed whether personal information pertaining to you shall be, are being or have been processed
Right of Access - you have the right to request a copy of the personal information that we hold about you. Any such requests should be addressed to the Data Protection Officer.
Right of Rectification - you have a right to correct or update the information we hold about you that is inaccurate or incomplete.
Right to erasure or blocking - in certain circumstances you shall have the right to suspend, withdraw or order the blocking, removal or destruction of your personal information from our systems.
Right to damages - you have the right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of your personal information.
Right to file a complaint - you have a right to submit a complaint before the National Privacy Commission.